Terms and conditions

Terms and Conditions

Terms of Service - Effective 1/01/2026

Welcome to Lena Cox Studio!

We are glad you are here. This website and online storefront are operated by Lena Cox Studio. Throughout the site, the terms “we”, “us”, and “our” refer to Lena Cox Studio. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing artwork from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all visitors, buyers, and users of the site.

Please read these Terms carefully. By accessing or using any part of the site, you agree to be legally bound by these Terms. If you do not agree to all terms and conditions, you may not access the site or purchase products.

Section 1: Online Store & Eligibility

  • Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
  • Lawful Use: You may not use our products or services for any illegal, unauthorized, or commercial distribution purpose.
  • Shipping Territory: Lena Cox Studio currently sells and ships strictly within the United States (except for Hawaii and Alaska). Orders placed for delivery outside the United States are subject to immediate cancellation.

Section 2: Intellectual Property, Artwork Ownership & AI Protection

  • Copyright & Ownership: All original designs, ceramic art, fiber art, sculptures, paintings, text, photography, graphics, and website content are the sole intellectual property of Lena Cox Studio and protected by U.S. and international copyright laws.
  • No License Granted: The sale and transfer of physical artwork or products do not grant or transfer any copyright, reproduction, or licensing rights to the purchaser. You may not reproduce, copy, duplicate, resell, or exploit any artwork or content without explicit written consent from Lena Cox Studio.
  • Strict AI & Scraping Prohibition: You are strictly prohibited from using, scraping, extracting, downloading, or harvesting any images, artwork, text, or content from this website for the purpose of training, fine-tuning, testing, or developing Artificial Intelligence (AI) models, machine learning algorithms, or generative software. This includes, but is not limited to, feeding artwork into image-to-image prompts or creating derivative AI-generated works.

Section 3: Handmade Artistry & Product Descriptions

  • Handmade Variations: Each ceramic and fiber art piece is handcrafted and one-of-a-kind. Natural variations in form, texture, glaze finish, fiber composition, color, and dimensions are intrinsic characteristics of original studio artwork and are not considered defects or damages.
  • Color Display: We make every effort to display the colors and details of our artwork accurately. However, display screens and monitor settings vary; we cannot guarantee that your device’s display of color will be 100% exact.

Section 4: Pricing & Modifications

  • Pricing: Prices for our artworks and products are listed in USD and are subject to change without notice.
  • Availability: All items are subject to availability. We reserve the right to modify, restrict, or discontinue any product or service at any time without prior notice.

Section 5: Order Acceptance, Billing & Payment

  • Order Rights: We reserve the right to refuse, limit, or cancel any order placed with us for any reason, including suspected unauthorized resale, stock discrepancies, or billing errors.
  • Payment Processing: Payment is processed securely through Big Cartel's third-party payment gateways (e.g., Stripe, PayPal). You agree to provide current, accurate, and complete purchase and account details for all transactions.
  • Cancellation: In the event an order is canceled or modified, we will attempt to notify you via the email address provided at checkout.

Section 6: Third-Party Links & Services

  • Integrations: Our store is hosted on Big Cartel, and we may utilize third-party tools, external shipping services, or payment gateways. We are not responsible for inspecting, evaluating, or controlling third-party content, applications, or policies.
  • External Links: Links to external websites are provided for convenience only. Please review third-party policies prior to completing transactions with external vendors.

Section 7: Shipping & Risk of Loss

  • All purchases made through the storefront are subject to a shipment contract. Risk of loss and title for items pass to you upon delivery of the package to the shipping carrier. Please review our Shipping & Delivery Policy for detailed tracking and fulfillment information.

Section 8: Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  1. For any unlawful or deceptive purpose.
  2. To infringe upon or violate our intellectual property rights or the rights of others.
  3. To harvest, scrape, or extract content or metadata for automated datasets or AI training models.
  4. To transmit malicious code, viruses, or interfere with security features of the website.

Section 9: Disclaimer of Warranties & Limitation of Liability

  • All products and services are provided "as is" and "as available" without warranties of any kind, express or implied.
  • In no event shall Lena Cox Studio, its founder, or affiliates be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the website or any products purchased through the storefront.

Section 10: Indemnification

You agree to defend, indemnify, and hold harmless Lena Cox Studio from and against any claims, liabilities, damages, judgments, losses, costs, or expenses (including reasonable attorney fees) arising from your breach of these Terms or violation of third-party rights.

Section 11: Governing Law & Jurisdiction

These Terms of Service and any agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of North Carolina and the United States, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in state or federal courts located in North Carolina.

Section 12: Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any posted updates constitutes acceptance of those changes.

Questions & Contact Information

For questions regarding these Terms & Conditions, please contact us at:

Lena Cox Studio

Email: lenacoxstudio@gmail.com

Phone: (919) 438-1321