Privacy policy

Privacy Policy

Effective Date: January 01, 2026

At Lena Cox Studio, we value your trust and respect your privacy. This policy explains what information we collect, how we use it, and—most importantly—how we protect it. By using our site, you agree to the terms below.

1. Information We Collect

When you visit or make a purchase from our store, we collect the following:

  • Order Information: Name, billing address, shipping address, email address, and phone number.
  • Device and Browsing Information: We automatically collect certain information about your device and how you use our site, including your IP address, browser type, the pages and products you view, items you add to your cart, and cookie identifiers. Some of this is collected by us and some by the third-party tools described in Section 4.
  • Payment Info: We never see or store your full credit card number. Payments are processed securely through our partners (Stripe and/or PayPal).

2. How We Use Your Data

We use your information to:

  • Fulfill your orders and send shipping updates.
  • Communicate with you about your order or respond to your questions.
  • Screen for potential risk or fraud.
  • Understand how visitors find and use our site so we can improve it.
  • Measure our advertising and show ads for our work on Pinterest, Facebook, Instagram, and other platforms.
  • If you opt in, send you occasional newsletters or studio updates.

3. Sharing & Protecting Your Information

We only share your data with trusted third parties who help us run our shop:

  • Big Cartel: Our store is hosted on Big Cartel. They provide the platform that allows me to sell my art to you.
  • Payment Processors: Stripe or PayPal handle your transactions securely.
  • Analytics and Advertising Providers: Google, Meta, and Pinterest receive information about your visit through the tools described in Section 4.
  • Legal Compliance: We may share information if required by law or to protect our rights.
AI & Data Protection: We value the human spirit in art. We do not sell, license, or share your personal data or any site content (including artwork and images) with third parties for the purpose of training artificial intelligence or machine learning models.

4. Analytics, Advertising & Tracking Tools

We use the tools below on our site. They use cookies, pixels, and similar technologies to collect information about your visit. In some cases that information is shared with the provider for analytics and for online behavioral advertising (also called interest-based or targeted advertising).

  • Google Analytics. We use Google Analytics to understand how visitors find and use our site, such as pages viewed, time on site, general location, and device type. Learn how Google uses data from sites that use its services at https://policies.google.com/technologies/partner-sites. You can opt out with the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
  • Meta Pixel. We use the Meta Pixel to measure our ads on Facebook and Instagram, understand actions taken on our site (such as viewing a product or starting checkout), and show our ads to people who may be interested in our work. Information about your visit is shared with Meta, which may combine it with other information it has about you. You can manage your ad preferences at https://www.facebook.com/adpreferences.
  • Pinterest Tag. We use the Pinterest tag to measure our ads on Pinterest and actions taken on our site (such as viewing a product, adding to cart, or purchasing), and to show relevant ads. Information about your visit is shared with Pinterest for online behavioral advertising. You can opt out through your Pinterest personalization settings at https://www.pinterest.com/settings/.

You can also opt out of interest-based advertising from many companies at https://optout.aboutads.info/. We do not send these providers information about sensitive categories such as health conditions, race or ethnic origin, or religion, and we do not knowingly share information from children.

5. Your Rights (US State Privacy Laws)

As of 2026, many US states (including California, Virginia, Colorado, Connecticut, Utah, Texas, Indiana, Kentucky, and Rhode Island) grant residents specific rights regarding their data. Regardless of where you live in the USA, we are happy to offer the following:

  • The Right to Know: You can ask what data we have about you.
  • The Right to Delete: You can ask us to delete your personal information.
  • The Right to Correct: You can ask us to fix inaccurate information.
  • The Right to Opt Out: You can opt out of marketing emails, and of the use of your information for targeted advertising, using the links in Section 4 or by emailing us.

We do not sell your personal information for money. However, some state laws treat the use of advertising and analytics tools like those in Section 4 as "sharing" or "targeted advertising," and you have the right to opt out of it.

To exercise these rights, please email us at lenacoxstudio@gmail.com.

6. Cookies

We use cookies and similar technologies to keep track of what's in your cart, to understand how visitors use our site (Google Analytics), and to measure and personalize our advertising (Meta Pixel and Pinterest tag). You can choose to disable cookies in your browser settings, though it may affect how the shop functions.

7. Children's Privacy

Our site is intended for adults. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.

9. Contact Us

If you have any questions about your privacy or our practices, please reach out:

Lena Cox Studio

Email: lenacoxstudio@gmail.com

Phone: (919) 438-1321