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Lena Cox Studio — Handmade Ceramics & Mixed Media Art

Privacy policy

Privacy Policy

Effective Date: February 3, 2026

At Lena Cox Studio, we value your trust and respect your privacy. This policy explains what information we collect, how we use it, and—most importantly—how we protect it. By using our site, you agree to the terms below.

1. Information We Collect

When you visit or make a purchase from our store, we collect the following:

  • Order Information: Name, billing address, shipping address, email address, and phone number.
  • Device Information: We automatically collect certain information about your device, including your IP address and cookies, to help us provide a better shopping experience.
  • Payment Info: We never see or store your full credit card number. Payments are processed securely through our partners (Stripe and/or PayPal).

2. How We Use Your Data

We use your information to:

  • Fulfill your orders and send shipping updates.
  • Communicate with you about your order or respond to your questions.
  • Screen for potential risk or fraud.
  • If you opt-in, send you occasional newsletters or studio updates.

3. Sharing & Protecting Your Information

We only share your data with trusted third parties who help us run our shop:

  • Big Cartel: Our store is hosted on Big Cartel. They provide the platform that allows us to sell our art to you.
  • Payment Processors: Stripe or PayPal handle your transactions securely.
  • Legal Compliance: We may share information if required by law or to protect our rights.
AI & Data Protection: We value the human spirit in art. We do not sell, license, or share your personal data or any site content (including artwork and images) with third parties for the purpose of training artificial intelligence or machine learning models.

4. Your Rights (US State Privacy Laws)

As of 2026, many US states (including California, Virginia, Colorado, Connecticut, Utah, Texas, Indiana, Kentucky, and Rhode Island) grant residents specific rights regarding their data. Regardless of where you live in the USA, we are happy to offer the following:

  • The Right to Know: You can ask what data we have about you.
  • The Right to Delete: You can ask us to delete your personal information.
  • The Right to Correct: You can ask us to fix inaccurate information.
  • The Right to Opt-Out: We do not sell your data, but you always have the right to opt-out of marketing emails.

To exercise these rights, please email us at lenacoxstudio@gmail.com.

5. Cookies

We use cookies to keep track of what’s in your cart and to understand how visitors use our site. You can choose to disable cookies in your browser settings, though it may affect how the shop functions.

6. Contact Us

If you have any questions about your privacy or our practices, please reach out:

Lena Cox Studio Email: lenacoxstudio@gmail.com

Phone: ‪(919) 438-1321‬